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Digitally Irresistible

Oct 19, 2023

The Expert Tech Leadership Driving Digital Transformation for the Age of AI  

Welcome to the debut episode of CX Labs, a new installment of the Digitally Irresistible podcast where we cover the latest CX practices, including performance optimization, technology trends, employee experience, industry developments, and...

Oct 12, 2023

BPO Leadership Excellence in the Philippines  

This week, we welcome Liz Cabrera to the Digitally Irresistible podcast. Liz is a human resources manager supporting close to 2,000 employees in one of iQor’s sites in the Philippines.


Liz describes human resources as a multifaceted arena spanning hiring