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Digitally Irresistible

Mar 23, 2023

Turning Customers Into Lifelong Advocates

This week we welcome Brittany Hodak to the Digitally Irresistible podcast. Brittany is an entrepreneur, author, customer experience keynote speaker, and author of over 350 thought-leadership articles for a variety of national media, including regular columns for Forbes, Adweek,...

Mar 9, 2023

Equip Frontline Employees With Everything They Need to Provide an Excellent Customer Experience

On this week’s episode of the Digitally Irresistible Podcast, we welcome Lori Brown. Lori is a seasoned customer experience executive with more than 25 years of experience in the BPO industry. She is a respected thought...

Mar 2, 2023

 Make Customers Swoon and Create Zealous Advocates for Your Brand

This week, we welcome Dr. Chip Bell to the Digitally Irresistible Podcast. Chip is a world-renowned authority on customer loyalty and service innovation, ranked by Global Gurus for the past eight years as one of the top 10 keynote speakers on...