Jan 19, 2023
6 Behaviors to Develop Loyal Customers and Employees Through SIMPLE Customer Experiences
This week, we welcome Matt Lyles to the Digitally Irresistible podcast. Matt is a keynote speaker, customer experience consultant, and host of the SIMPLE brand podcast. He’s also writing a book by the same name:...
Jan 12, 2023
Supporting the BPO Industry and Driving the Digital Transformation of Businesses in the Philippines
This week, we welcome Jack Madrid to the Digitally Irresistible podcast. Jack is president and CEO of the IT & Business Process Association of the Philippines (IBPAP). He oversees day-to-day operations for the primary...