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Digitally Irresistible

Mar 21, 2024

iQor's Active Learning Approach in Business Process Outsourcing Creates Irresistible Employee and Customer Experiences


On this episode of iQor’s CX Labs Digitally Irresistible podcast, iQor Senior Manager of the Active Learning Classroom Tarisse Grant-Shelton explores the evolution of training and...

Mar 7, 2024

In this special edition of iQor’s Digitally Irresistible podcast, guest host Maribel De Leon chats with customer service expert and best-selling author Shep Hyken, chief amazement officer at Shepherd Presentations. Through his deep understanding of customer behavior and customer service, Shep shares his observations...