Dec 8, 2022
Connect With Employees Through Rewarding Experiences That Elevate Their Engagement
This week’s guest on the Digitally Irresistible podcast is Jaymee Marquez. Jaymee is a director of operations at iQor Iloilo in the Philippines. She has extensive experience delivering and overseeing customer care delivery in the BPO...
Nov 17, 2022
Three Principles That Elevate the Customer Experience and Enhance Customer Lifetime Value
This week, we welcome Dennis Wakabayashi to the Digitally Irresistible podcast. Known as the global voice of CX, Dennis is a renowned thought leader on the topic of customer experience. He teaches digital marketing at the...
Oct 27, 2022
A Digital Transformation Approach to Enhance CX Cloud Security Within an Expanding Cloud Footprint
This week on the Digitally Irresistible podcast, we welcome a trio of CX cloud security experts: Chris Fago and Kyle Pierrehumbert from Palo Alto Networks and John O’Malley from iQor.
We’ve come together to...
Oct 13, 2022
How Integrating Health and Well-Being Into an Organizational Culture Promotes Sustainable Employee Wellness
On this week’s episode of the Digitally Irresistible podcast, we welcome Laura Putnam, founder and CEO of Motion Infusion, a San Francisco-based company focused on transforming organizations to inspire better...
Sep 29, 2022
Exceeding Customer Expectations Through a Differentiated Experience Drives Loyalty and Sales
This week, we welcome Stan Phelps to the Digitally Irresistible podcast. As a keynote speaker and workshop facilitator for numerous brands, Stan delivers the message that a purposeful differentiated experience (DX) wins the...