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Digitally Irresistible

Dec 8, 2022

Connect With Employees Through Rewarding Experiences That Elevate Their Engagement 

This week’s guest on the Digitally Irresistible podcast is Jaymee Marquez. Jaymee is a director of operations at iQor Iloilo in the Philippines. She has extensive experience delivering and overseeing customer care delivery in the BPO...

Nov 17, 2022

Three Principles That Elevate the Customer Experience and Enhance Customer Lifetime Value

This week, we welcome Dennis Wakabayashi to the Digitally Irresistible podcast. Known as the global voice of CX, Dennis is a renowned thought leader on the topic of customer experience. He teaches digital marketing at the...

Oct 27, 2022

A Digital Transformation Approach to Enhance CX Cloud Security Within an Expanding Cloud Footprint  

This week on the Digitally Irresistible podcast, we welcome a trio of CX cloud security experts: Chris Fago and Kyle Pierrehumbert from Palo Alto Networks and John O’Malley from iQor.  

We’ve come together to...

Oct 13, 2022

How Integrating Health and Well-Being Into an Organizational Culture Promotes Sustainable Employee Wellness  

On this week’s episode of the Digitally Irresistible podcast, we welcome Laura Putnam, founder and CEO of Motion Infusion, a San Francisco-based company focused on transforming organizations to inspire better...

Sep 29, 2022

Exceeding Customer Expectations Through a Differentiated Experience Drives Loyalty and Sales 

This week, we welcome Stan Phelps to the Digitally Irresistible podcast. As a keynote speaker and workshop facilitator for numerous brands, Stan delivers the message that a purposeful differentiated experience (DX) wins the...